Dr Parmar:-Mastering Communication Skills For Health Care Professionals

his book serves as a highly valuable resource for medical students, particularly because it aligns closely with the AETCOM (Attitude, Ethics, and Communication) module prescribed by the National Medical Commission (NMC). Designed to enhance the essential competencies expected from future healthcare professionals, it goes beyond the foundational topics by offering in-depth guidance on real-world communication scenarios that medical practitioners face daily. From delivering bad news with compassion to navigating ethical dilemmas, handling difficult patients, and fostering interprofessional collaboration, the content is structured to nurture both empathy and professionalism. Additionally, it emphasizes the development of nonverbal cues, written communication, and patient-centered dialogue, all of which are critical to building trust and rapport in clinical settings. By integrating theoretical frameworks with practical strategies, the book not only fulfills academic requirements but also equips students with the day-to-day communication skills necessary for effective and empathetic medical practice.

CONTENT

1. Introduction Importance of Effective Communication in Indian Healthcare

2. Communication Skills for Information Giving Establishing Clarity in Medical Information Tailoring Information to Patient Understanding

3. Communication Skills for Consent Informed Consent Protocols Addressing Cultural Sensitivities in Consent Conversations

4. Communication Skill for Breaking Bad News Compassionate Delivery of Difficult Information Supporting Patients Emotionally During Challenging Moments

5.Communication Skill for Dealing with Difficult Patients Strategies for Handling Patient Resistance Maintaining Professionalism in Challenging Interactions

6. Communication Skill for Dealing with a Medical Error Open and Honest Communication in Error Disclosure Rebuilding Trust Post-Medical Error Incidents

7.Communication Skill for Ethical Scenarios Navigating Ethical Dilemmas Through Effective Communication Balancing Patient Autonomy with Ethical Considerations

 8. Nonverbal Communication Skills Importance of Body Language in Patient Interactions Utilizing Nonverbal Cues for Effective Communication

9. Written Communication Skills in Healthcare Documentation Best Practices Written Communication for Interprofessional Collaboration

10. Patient Feedback and Improvement of Quality Care Collecting and Utilizing Patient Feedback Continuous Quality Improvement Through Communication

11. Bill Payment Bargaining in Healthcare System Transparent Communication in Financial Discussions Addressing Patient Concerns Regarding Healthcare Costs

12. Interpersonal Communications Among Healthcare Professionals Team Communication for Efficient Patient Care Resolving Interprofessional Conflicts Through Effective Communication

13. Communicating with Adolescent and Young Adults Tailoring Communication Styles to Younger Patient Demographics Addressing Unique Challenges in Adolescent Healthcare Communication

14. Important laws affecting healthcare professional in India